Founder

Books

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by Julia Walker, Alma Pekmezovic, Gordon Walker

Achieving the Sustainable Development Goals through Finance, Technology and Law Reform Achieving the SDGs requires a fundamental rethink from businesses and governments across the globe. To make the ambitious goals a reality, trillions of dollars need to be harnessed to mobilize finance and accelerate progress towards the SDGs. Bringing together leaders from the World Bank, […]

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by John Downes, Jordan Goodman

More than 5,000 terms related to stocks, bonds, mutual funds, banking, tax laws, and transactions in the various financial markets are presented alphabetically with descriptions. The new ninth edition has been updated to take account of new financial regulations and recent dramatic swings in equities, credit, and other financial developments. Readers will also find a […]

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by Dawn Fotopulos

“I don’t have time to look at the numbers.” “That’s what the accountant is for.” “I can see what the balance is–that’s all I need to know.” Why do so many business owners dread looking at the numbers? Financial statements, ledgers, profit and loss reports–many avoid these and treat them like junk mail and phone […]

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by Janelle Barlow, Claus Møller

Using numerous real-life examples, A Complaint Is a Gift shows precisely how to handle complaints in a way that brings benefit to your organization and satisfaction to your customers–even when you have to say no. The second edition features two brand-new chapters on receiving and responding to complaints on the Internet; a new section on […]

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by Ray Fisman, Tim Sullivan

What is a market? To most people, it is a shopping center or an abstract space in which stock prices vary minutely. In reality, a market is something much more fundamental to being human, and it affects not just the price of tomatoes but the boundaries of everything we value. Reading the newspapers these days, […]

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by Alex Sherman, Mike Sherman

52 Things We Wish Someone Had Told Us About Customer Analytics is for anyone who uses customer information to make business decisions: CMOs, CEOs, product owners, and the people who provide that information, e.g. data scientists, market researchers, business analysts. By tying impact to tools and techniques, through real-life stories, they hope to help decision-makers […]

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by Thomas V. Czerny

Validate your business model and idea Learn to validate your business idea and model first, before investing in an idea that might not be successful. Utilize in-person primary market research to better understand your customers and how to build a business that will satisfy their needs. Write an effective marketing plan Market research is only […]

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by Anne E. Beall Ph.D.

For a company to embrace market research as a facilitator of change, it must be willing to take the approach that makes the most impact on its organization. In this guide, author Anne Beall shares her unique approach for conducting strategic market research. With more than 25 years of experience, Beall details the strategic principles […]

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by Paul Hague, Peter Jackson

Fully revised and updated for the third edition, “Market Research” assumes no previous knowledge of the subject. Through clear, concise advice and real-life case studies, starting out in market research is made simple.

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by Nolan Cole

Let me tell you a little secret about affiliate marketing: You can drive all the traffic you wantYou can build the perfect funnelYou can have the most engaging copy… but if you pick the wrong niche, you will just end up wasting a bunch of time and money. The point is Affiliate marketing – and […]

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by Eleanor Winslow

Market analysis and operations research discussions can involve very complex analytic procedures that may be beyond the reach of small business managers. With this book and software, the complexity of properly conducting market research and documenting accounts in relation to customer feedback is handled by Auditmetrics AI assisted software. The AI assistance starts with the […]

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by Anne M. Wenzel

This invaluable guide arms entrepreneurs with all they need to know to research and analyze potential markets—key steps in constructing effective marketing plans, establishing sound financial forecasts, and finding backers. The Entrepreneur’s Guide to Market Research is a must-have for anyone who wants to start or expand a business. This fact-filled, actionable book offers a […]