Delighted
An experience management platform that does all the heavy lifting for you
Delighted is good for

What is Delighted?

Turnkey solutions to streamline every aspect of your customer experience program

Customize surveys
Tailor 12-question surveys to your brand with their intuitive interface

Surface insights
Analyze and report on survey results, no spreadsheets necessary

Take action
Automatically close the loop on customer feedback

Integrate with your toolset
Trigger surveys and sync feedback with the tools you already use

Benefit from the wisdom of the crowd with Delighted AI

  • Configured to tailor industry best practices to your CX program, Delighted AI takes care of the nuts of bolts of feedback collection and analysis, so you can focus on making an impact.
  • Send surveys at just the right time for higher response rates, use text analysis to mine verbatim feedback for insights, and more.

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