The Unified-CXM platform for all customer-facing functions.

As the only unified customer experience management platform (Unified-CXM), Sprinklr helps the world’s biggest companies make their customers happier across 30+ digital channels — using industry-leading AI to create insight-driven strategies and better customer experiences.

Discover Unified-CXM

There is a better way to keep up with the exponential growth of data on dozens of modern channels — and meet the rising demands of customers. Unified-CXM is the path forward out of point solution chaos.

Modern Research
Interpret data from all channels on one platform — and turn actionable insights into better experiences.

Modern Care
Redefine service as a proactive, digital-first experience on the native channels your customers love.

Modern Marketing & Advertising
Deliver personalized experiences at scale — while keeping costs under control.

Social Engagement & Sales
Connect with customers on 30+ modern channels — and protect your reputation at every touchpoint.