Trengo
Delight your customers on their favorite channels
Trengo is good for

What is Trengo?

Discover Trengo, the omnichannel communication platform that unifies all messaging channels into one single view. Make customer communication easy.

All your channels in one shared view
Keep a clear overview of all your customer’s favorite channels. Email, WhatsApp Business, Instagram, Live Chat — you name it. Exceed customer expectations by always knowing exactly what’s going on.

Work together. Reply faster.
Make working together easy — even remotely. Assign messages to teams or colleagues, automate repetitive tasks, and keep your team in the loop. All without switching tabs.

Automate conversations and workflows
Create workflows to automatically assign conversations to the right team, add labels, send automatic replies or create your own SLA’s. Build no-code chatbots with its powerful drag & drop builder and automate conversations via all channels.

Zero-touch support with self-service
Not every question requires a support agent. Not every customer wants to wait for support. Drastically reduce waiting times and support tickets by creating a self-service help center where customers can find the answers themselves.

To measure is to know
Anticipate your customer’s future needs. Track customer satisfaction, identify trends, and keep a pulse on team performance. Its data reports give you all the insights you need.

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