Features

This is a list of all the features available in Nicereply

Surveys
Uncover insights about customer satisfaction, loyalty, advocacy and more with Nicereply one-click surveys.

Customization
Tailor your surveys with themes, customized colors and logos to match your brand and customers without any programming knowledge.

Integrations
Integrate Nicereply with your helpdesk system to enable advanced features, such as triggering automated surveys and syncing data about customers, tickets, and agents.

Nicereply works with the most popular systems.

Analytics
Measure improvements, predict future trends and stay on top of your customer experience with real-time CSAT, CES, and NPS feedback.

Setup
No one likes reading through countless manuals, or waiting weeks for service implementation. Nicereply is designed to be simple, so you can have it up and running in no time.

Billing
They have plans for teams of all sizes.

Security
Make sure the right people within your organization have the right access to what you want them to see.