Helpjuice’s easy-to-use and most powerful knowledge base software is designed from the ground up to help you scale your customer support, and, collaborate better with your team.
Helpjuice Knowledge Base Software Features
Google-Like Search
Its search engine, unlike others, is built from the ground up for knowledge base software – nothing else. They constantly observe how people search for knowledge bases and constantly improve their search engines.
Extremely Customizable
It’s 2022, don’t settle for your knowledge base to look like a template that people presume sucks. With Helpjuice they have dozens of custom-made themes, and hand-customize every knowledge base for you, for your needs (all for free).
Simple, Simple, Simple
(No Training Required)
Instantly author articles without having to sit on a 45-minute demo “learning” about the tool. Does this sound familiar to you?
Analytics So Good You Wonder How They Technically Do It
With the Helpjuice Analytics, they tell you not only what people are searching for and not finding (every single tool does this), but rather who those people are, what you should be writing in your knowledge base, and which articles need improvement and so much more.
Customer Support Wow
Theirs is 5 minutes, personalized, and technical. Yes, you don’t have to wait days for someone ‘technical’ to respond to you, its team understands knowledge bases, and your account and they’ll hand hold you through all your questions.
Optimized For SEO
A lot of times your customers go to Google before they go on to your website – its knowledge bases rank so well, they’ll always end up on them, after searching on Google.
Multi-Language Support
Support your growing global base of customers in their knowledge with multi-language support for your knowledge base – they support every single language and it’s easy to switch around languages from its authoring panel.