Protect your online reputation
Follow up on positive comments from your brand ambassadors & respond to a dissatisfied customer before the story gets ahead of you.

Automated sentiment analysis
They use advanced sentiment detection to segment positive, negative, and neutral mentions.

Instant notifications
Get instant alerts for negative mentions and engage in key conversations before it’s too late.

Improve customer satisfaction
Track & engage online reviews, social media mentions, blogs, message boards, news sites, and much more.

Get to know your customers
Learn what people like or dislike about your company to improve communication.

Engage customers online
Access and engage online mentions to grow customer satisfaction.

Measure your marketing / PR efforts
Find out how many people saw mentions for your brand. Track engagement, including Likes, Shares & Comments.

Automated reports
Save time using its daily/weekly reports. Export the data through PDF & Excel reports.

Important metrics
Track KPIs including Reach & Engagement.