Thanks for the Feedback
Douglas Stone, Sheila Heen
The Science and Art of Receiving Feedback Well

Book Description

Thanks for the Feedback: The Science and Art of Receiving Feedback Well is a book that teaches you how to handle the comments and criticism you get from people that you encounter in your life.

The thing is, we are all eager to hear feedback to learn and grow, but we also want to be accepted. It’s important to know how to respond to your critics well and this is a great book to learn how to do that. The authors have spent years working with businesses and organizations to get more information on how to handle feedback and communicate with customers.

Those working in management and education will certainly find this book especially useful.

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