Temper measures how your customers feel about every aspect of your business so you know what to improve. Plainly put, you can now know how your customers feel about every part of your company or product. All the time.
How It Works
Create Questions
Put together a question in seconds that helps you identify an area, interaction, page, or feature where you could improve.
Add Them Anywhere
Drop-in a tiny bit of code on your site or in emails where you want the question to appear.
Get Ratings
Watch the ratings roll in from your customers, giving you real-time feedback about which areas of your business delight or disappoint.
Analyze and Change
Pinpoint areas that need improvement & when changes to your product helped or hurt the experience. Then do something.
Who knew making sure your customers are happy could be this easy?
There are 3 ways to implement Temper, so you can stay in touch across all aspects of your business.
Tab
Shows up at the bottom right of every page you install it on. Great for gauging how satisfied your users are with your entire product.
Inline
Is placed within your page anywhere you’d like to get feedback on a specific item or experience.
Email
Goes at the end of any email you’d like. Perfect for gauging how your customer support interactions are going!
Benefits
Measure customer mood
Get a constant stream of updates on the mood of your customers at any given time across all aspects of your business.
Spot frustrating experiences
When you see a dip in mood, you’re able to identify problematic areas of your product.
Know your product pulse
With a quick glance at your screen, you’ll know right away how satisfied your customers are.