Qualaroo
Customer & User Feedback Software
Qualaroo is good for

What is Qualaroo?

Qualaroo, formerly KISSinsights, is a SaaS product that helps companies gather customer insights to grow their business. Qualaroo’s mission is to help companies understand the why behind their customers’ and prospects’ decisions. Understanding the why helps drive better business results such as growing sales, improving web conversion rates & experience, increasing product engagement, reducing churn, and more.

Analytics Tells You What People Are Doing. Qualaroo Tells You Why!

Website & App Feedback
Find out what people really think of your website while they are using it.

Product Feedback
Get insights into how your product functions and find out what your customers like.

Conversion Rate
Run exit surveys and uncover insights into why potential buyers aren’t converting.

UX Feedback
Capture user insights quickly and painlessly at every stage of the design process.

10x More Valuable Than Email Surveys

Gain insights by surveying visitors on-site with Qualaroo Nudges

Qualaroo makes it easy to survey specific users in context while they are looking at your product, service & brand. Get actionable user insights based on where visitors are on your site, who they are, how much they pay, visit history, and more. Select from professionally designed questions and templates or create your own. Customize Nudges with your company colors and branding for a native feel.

Ask the Right Question at the Right Time

Target specific users for actionable feedback

Qualaroo responses are 10x more valuable than email surveys because they catch your visitor in real-time, with context. When you ask questions right on your site or app, the responses are of higher value. You can determine exactly when and who the survey targets. Target your customers based on specific actions, behavioral patterns, events, locations, browser cookies, or data streamed from your applications.

Advanced Targeting for Actionable User Insights

Ask the Right Users at the Right Time

  • Where they are
  • Who they are
  • When they visit
  • How often they visit
  • How long you’d like to ask the question

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