A CX platform that moves at the speed of today’s customers

Get the agility needed to build better experiences across the entire customer journey

Collect targeted feedback and fuse it with customer data to quickly iterate on your digital experiences and improve customer interactions.

Give feedback context with Salesforce

• Fully integrate feedback natively across Salesforce clouds in a few clicks using managed or custom mappings
• Enrich Salesforce dashboards and reports with feedback and discover the best way to drive value for customers
• Take more targeted actions by segmenting feedback with key customer information

Deliver better experiences across the customer lifecycle

Let us handle customer experience management (CXM), so you can focus on accelerating your CX program.

• Improve customer retention by taking the right actions for your high-value customers
• Increase adoption of products or services by removing points of friction customers identify
• Win loyalty by actively listening to customers and personalizing every interaction
• Turn churned customers into winbacks by bringing more value than competitors

What is customer experience and CX maturity?

More than 80% of companies believe they deliver  “super experiences,” but only 8% of customers agree.

If you’re a CX professional, working in customer support, or just looking to improve your website, see where your customer experience stands now.

Build better experiences across your organization

Momentive, the maker of GetFeedback and SurveyMonkey, offers products that help industry leaders stay agile across their entire business.